IQ1004: Effective Verbal and Nonverbal Communication: Explain the importance of verbal and nonverbal communication in the workplace. Written Response Submission Form
IQ1004: Effective Verbal and Nonverbal Communication: Explain the importance of verbal and nonverbal communication in the workplace.
Written Response Submission Form
Your Name:First and last
Your E-Mail Address:Your email here
Instructions
Write your responses where it reads “Enter your response here.” Write as much, as needed, to satisfy the requirements indicated. Each item contains the Rubric, which will be used to evaluate your responses.
Item 1
- Describe the time when you or someone you know experienced or witnessed harassment in the workplace. Please be sure to include the following:
- Who was involved? (1-2 paragraphs)
- Where did it take place? (1-2 paragraphs)
- When did it happen? (1-2 paragraphs)
- What verbal and nonverbal communication crossed the line? (1-2 paragraphs)
- What was the outcome of it? (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
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0 Not Present |
1 Needs
Improvement |
2 Meets
Expectations |
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Module 4: When
Communication Behaviors Cross the Line |
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Describe
the time when you or someone you know experienced or witnessed harassment in
the workplace including who, where, when, and what. LO 4.1.1: Describe a time when you or someone you know experienced
or witnessed harassment in the workplace |
Response is not present. |
Description of a time when you or someone you know experienced or witnessed
harassment in the workplace is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete description of a time when you or someone you
know experienced or witnessed harassment in the workplace. |
Item 2
- Identify and provide examples for verbal communication, nonverbal communication, and conflict in your example. (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
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|
0 Not Present |
1 Needs
Improvement |
2 Meets
Expectations |
|
Module 1: Verbal
Communication in the Workplace |
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Identify and provide examples for verbal communication, nonverbal
communication, and conflict in your example. LO 2.2.1: Identify
verbal communication, nonverbal communication, and conflict in the example. |
Response is not present. |
Identification of
verbal communication, nonverbal communication, and conflict in the example is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete identification of verbal communication,
nonverbal communication, and conflict in the example. |
Item 3
- Aside from the more overt cues, explain some of the more subtle communication cues (verbal and nonverbal) that were inappropriate in the interaction you described. (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
|
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0 Not Present |
1 Needs
Improvement |
2 Meets
Expectations |
|
Module 2: Nonverbal
Communication in the Workplace |
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Explain
some of the more subtle communication cues (verbal and nonverbal) that were
inappropriate in the interaction you described LO 2.3.1: Explain subtle communication cues that were inappropriate
in the interaction you described |
Response is not present. |
Explanation
of subtle communication cues that were inappropriate in the interaction you
described is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete explanation of subtle communication
cues that were inappropriate in the interaction you described. |
Item 4
- Explain what we, as individuals, can do to combat the culture of harassment in our communities. (1-2 paragraphs)
Your Response
Enter your response here.
Rubric
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0 Not Present |
1 Needs
Improvement |
2 Meets
Expectations |
|
Module 3: Conflict
in the Work Environment |
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Explain
what we, as individuals, can do to combat the culture of harassment in our
communities. LO3.4.1: Explain what individuals can do to combat the culture of
harassment in our communities. |
Response is not present. |
Explanation
of what individuals can do to combat the culture of harassment in our
communities is vague, inaccurate, and/or incomplete. |
Response provides a clear, accurate, and complete explanation of what individuals
can do to combat the culture of harassment in our communities. |
References
Provide a citation for each resource you used to write your response to this Assessment. The following citation has been provided as an example:
Saylor Academy. (2012). 16.3 Interpersonal needs. In Business communication for success. https://saylordotorg.github.io/text_business-communication-for-success/s20-03-interpersonal-needs.html
Professional Skills Assessment
In this Competency Assessment, you will be assessed on the following Professional Skills: Written Communication, Information Literacy, Engaging Multiple Social and Cultural Perspectives and Inquiry and Analysis. These skills count toward your achievement of the Competency and the Professional Skills.
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Professional Skills Assessment |
0 Not Present |
1 Needs Improvement |
2 Meets Expectations |
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Written Communication: Write with
clarity, coherence, and purpose. |
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LO1: Construct complete and
correct sentences (AWE 2; Sentence-Level Skills) |
Sentences are incoherent and
impede the reader’s access to ideas. |
Sentences are incomplete and/or
include fragments and run-on sentences, limiting the reader’s access to
ideas. |
Sentence structure effectively
conveys meaning to the reader. |
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LO2: Demonstrate the effective use of grammar and mechanics
(AWE 2; Sentence-Level Skills) |
Multiple inaccuracies in grammar and mechanics impede the reader’s access to ideas. |
Some inaccuracies in grammar and mechanics limit the reader’s access to ideas. |
Use of grammar and mechanics is straightforward and
effectively conveys meaning to the reader. |
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LO3: Create cohesive paragraphs with a clear central idea
(AWE 2; Paragraph-Level Skills) |
Paragraphs, or lack of paragraphs, impede the reader’s access to ideas. |
Construction of main idea and/or supporting paragraphs
limit the reader’s access to ideas. |
Main idea and/or supporting paragraphs effectively convey
meaning to the reader. |
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LO4: Use supporting material to support a claim (AWE 2; Use
of Evidence) |
Supporting materials are not present. |
Supporting material is used inconsistently or
inappropriately. |
Supporting material is used to enhance meaning. Writing is
appropriately paraphrased and uses direct quotes as applicable. |
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LO5: Demonstrate appropriate essay
level writing skills, providing transitions between an introduction, body,
and conclusion (AWE 2; Essay Level Skills) |
Ideas are disorganized with no/poor
transitions. |
Ideas are loosely organized with
unclear paragraphing and transitions. |
Ideas are organized with cohesive
transitions. |
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LO6: Identify sources (AWE 2;
Credit to source) |
Sources are
missing. |
Writing inconsistently
identifies or misrepresents sources. |
Writing clearly identifies the
source of nonoriginal material and/or ideas. |
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Information Literacy: Apply strategies
to evaluate information in order to effectively analyze issues and make
decisions. |
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LO1: Identify and locate credible sources |
No sources or non-credible
sources are present. |
Sources are inconsistently
credible, appropriate, and relevant to the topic and/or assessment. |
Sources are mostly credible,
appropriate, and relevant to the topic and/or assessment. |
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LO2: Analyze information
sources |
Analysis is not
present. |
Analysis superficially applies
aspects of sources that are most relevant to the topic and/or assessment,
and/or analysis is unclear. |
Analysis thoroughly and clearly
applies aspects of sources that are most relevant to the topic and/or
assessment. |
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Engaging
Multiple Social and Cultural Perspectives: Apply strategies to develop intellectual
flexibility and broad knowledge that enables perception of the world through
the perspectives of diverse social and cultural perspectives. |
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LO1: Recognize the value of one’s own
and others’ social and cultural perspectives |
Recognition is not present. |
Response demonstrates a vague
understanding of the value of one’s own and others’ social and cultural
perspectives. |
Response demonstrates a clear understanding of the value of one’s own
and others’ social and cultural perspectives. |
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LO2: Recognize how knowledge from different cultural and social
perspectives might affect interpretations of issues in society |
Recognition is not present. |
Response demonstrates a vague
understanding of how different cultural and social perspectives might affect
interpretations of issues. |
Response demonstrates a clear
understanding of how different cultural and social perspectives might affect
interpretations of issues. |
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Inquiry & Analysis: Apply
strategies to identify, frame, and evaluate problems. |
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LO1: Identify a problem or
question in a selected area of study |
No problem or question is
presented. |
The problem or question is
vague or inappropriate to the selected field of study. |
The problem or question is
clearly stated in a form appropriate to the selected field of study. |
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LO2: Use a logical organizing
principle to identify the key parts or elements of a problem or question in a
selected field of study |
Elements or parts of the
problem or question are not presented. |
Elements or parts of the
problem or question are presented in a disorganized manner. |
Elements or parts of the
problem or question are presented in an organized manner. |
Mastery Rubric
In order to achieve mastery of this Competency, you must achieve a “2” on every rubric row in addition to meeting the additional expectation indicated in the Mastery Rubric.
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Mastery Rubric |
No |
Yes |
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Exceeds
Expectations: Connections to Experience: Connects
relevant experience and academic knowledge |
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Compares relevant
experience and academic knowledge to a description of a workplace conflict
that crossed the line. |
Responses do not include highly relevant and well-developed examples
to describe a workplace
conflict that crossed the line. |
Responses include highly relevant and well-developed examples
to describe a workplace
conflict that crossed the line. |