My BnBChain Reservation System Total Marks[100] MyBnB is a leading chain of B&Bs, providing bed and breakfast services and other services. My BnB has branches in Selepa, Gerald, Tatisiding, and Area W. My BnB has decided
Case Study Scenario
My BnBChain Reservation System Total Marks[100]
MyBnB is a leading chain of B&Bs, providing bed and breakfast services and other services. My BnB has branches in Selepa, Gerald, Tatisiding, and Area W. My BnB has decided to introduce a computerised system to manage customer reservations, check-ins and check-outs. Currently, they have a spreadsheet software package that can carry out these tasks. Each branch runs this package locally. This is problematic, for example, if one branch is full and the helpdesk assistant receives a reservation request, the helpdesk assistant must call other branches to locate a suitable room. Similar problems arise if a customer wants to transfer between branches.
The new system must resolve this problem by providing a single, common reservation system across MyBnB branches. The system should provide a System Administrator with the ability to add new branches to the system as they are acquired or built. Additionally, branch managers should be able to add.