Unit 6: Understand Personalisation in Care and Support Services Description of Task: Questions and answers to demonstrate your knowledge and understanding of Personalisation.
Compare the ‘Professional Gift’, ‘Empowerment’ and ‘Rights’ models of service provision Unit 6: Understand Personalisation in Care and Support Services Activity Brief
HSC
Number
6
Task Type:
Questions and Answers
Level:
4
Pathway:
All
Date reviewed:
10/08/2023
Task Name:
Unit 6: Understand Personalisation in Care and Support Services
Description of Task: Questions and answers to demonstrate your knowledge and understanding of Personalisation.
Approx. 4500 – 5500 Words
Scope of Task The following areas are to be covered / discussed / referred to in your answers:
Personalisation Systems and processes
Values
Personalisation. Core Skills
Literacy I.T Communication British Values:
Democracy Rule of law Freedom of speech Mutual respect Tolerance of each other Legislation:
The Care Act 2014 The Equality Act 2010 The Human Rights Act 1998 Data Protection Act 2018 Mental Capacity Act 2005 Safeguarding Vulnerable Groups Act 2006 Health and Social Care Act 2012 and Care Act 2014 Health and Care Professions Council Standards of Conduct, Performance and Ethics (Revised) 2016 Public Interest Disclosure Act 1998 Activity Resources Additional resources
Books:
Sanderson H – A Practical Guide to Delivering Personalisation: Person-Centred Practice in Health and Social Care (Jessica Kingsley, 2012) ISBN 9781849051941
Pearson C, Ridley J and Hunter S – Self-Directed Support: Personalisation, Choice and Control (Policy and Practice in Health and Social Care) (Dunedin Academic Press, 2014) ISBN 978-1780460246
Websites:
NHS England: What is personalised care
https://www.england.nhs.uk/personalisedcare/
Personalised Care Institute: What is Personalised Care
https://www.personalisedcareinstitute.org.uk/what-is-personalised-care-2/
SCIE: Personalisation
https://www.scie.org.uk/personalisation/introduction/what-is
Health and Care Act 2022
https://www.kingsfund.org.uk/projects/health-and-care-act-2022-make-sense-legislation
Task Questions 1) Compare the ‘Professional Gift’, ‘Empowerment’ and ‘Rights’ models of service provision (Unit 6 - 1.1).
2) Define the terms:
Personalised service Self-commissioned service Self-directed support Micro-employer (Unit 6 - 1.2). 3) Describe the features of personalisation within social care and support services (Unit 6 - 1.3).
4) Explain why the concept of ‘outcomes’ is central to personalisation (Unit 6 - 1.5).
5) Summarise the legislative and policy drivers for personalised services. How well do they work? (Unit 6 - 1.4).
6) Describe the impact that personalisation has on the commissioning, funding and delivery of services (Unit 6 - 2.1).
7) Compare the roles of direct payments and individual budgets in supporting personalisation (Unit 6 - 2.2).
8) Explain the role of brokerage in commissioning and delivering personalised services (Unit 6 - 2.3).
9) Describe types of support that individuals or their families might need to access personalised services (Unit 6 - 2.4).
10) Explain why it is important to know where responsibilities lie for the delivery and quality of self-directed support (Unit 6 - 3.1).
11) Analyse what responsibilities are held for the delivery and quality of self-directed support by:
Direct payments recipients Commissioners Social Workers/Care Managers (Unit 6 - 3.2). 12) Analyse the attitudes, approaches and skills needed in your role to implement personalisation (Unit 6 - 4.1).
13) Evaluate the impact of personalisation in your role (Unit 6 - 4.2).
14) Propose ways to enhance your own contribution to promoting personalisation (Unit 6 - 4.3).
15) Evaluate how far systems and structures in your organisation have adapted to personalisation (Unit 6 - 5.1).
16) Describe ways to improve systems and structures to enhance personalisation (Unit 6 - 5.2).
Evidence sheet
Learner Name
Evidence Reference
Activity (X)
RA
QA
X
PD
AS
WS
Evidence Continuation Sheet
Assignment Guide This is a guide with ideas and tips. For your assignment, you should expand on the following and use examples from your practice.
Question 1 Please use the following links to help you compare models:
Question 2 Please research this question and support with referencing - a brief definition is all that is required.
Question 3 Please use the following link to help you:
http://www.communitycare.co.uk/2008/08/07/personalisation/ Give examples from your practice to enhance your answers.
Question 4 The outcome for the service user is the end result of personalisation. The outcome will be that the service user’s wellbeing is maintained, and that their choices and needs met. Use examples from practice to help you answer this question.
Question 5 To answer this question, describe at length, the legislation and changes in your policies related to personalisation.
This could include things like person-centered care planning, direct payments, safeguarding and others. Use real examples from your practice.
Question 6 This question is for your evaluation and discussion.
Think about the impact of providing a person-centered service on:
Cost of Resources Funding Equality Environmental Décor and Design Staffing and Training Partnership Working Questions 7, 8 and 9 Use the links below to help you compare. Use examples from your practice and remember to reference when using quotes.
http://www.communitycare.co.uk/2007/01/05/direct-payments-personal-budgets-and-individual-budgets/ http://www.nhs.uk/Conditions/social-care-and-support-guide/Pages/direct-payments-personal-budgets.aspx Questions 10-16 These questions are about your role in supporting personalisation. You should use examples from your practice to help with your answers. Include some reflection on what is done now and what could be done better.
Referencing This guide shows you how to reference your work. The examples used within it are just to demonstrate how to reference. The web links in red give more guidance on referencing.
Referencing, is an important skill to learn if you are completing an academic programme in the United Kingdom. Clear and structured referencing allows the Assessor or Verifier to access your research sources and review them themselves, helps to protect you against claims of plagiarism, and provides evidence of your external research.
We have included below a list of the main sources of information for your work, but please feel free to locate information via other sources if possible and relevant. Once you have your resources, there are many different ways to reference them, but the style preferred for your QCF Diploma is the Harvard Referencing Style; examples and instructions on how to do this are listed below. For a complete list of how to use the Harvard Referencing System, you can purchase a book or look at one of the many excellent downloadable instruction systems online, such as the De Montfort University guide available for free online at: http://www.library.dmu.ac.uk/Images/Selfstudy/Harvard.pdf.
Some websites, for example; Neil’s Toolbox (http://www.neilstoolbox.com/), offer free tools such as the Harvard Reference Generator.
Basic Guide to using the Harvard Referencing System
Always show when you have used a quote by placing it in speech marks: “...................” Short quotes can be used mid-paragraph, but longer ones should be given a line of their own as well as being shown in speech marks. It is also common to italicise the longer quote. This brief quote can be “used mid-paragraph” (Cox, 2010) without any problem “but longer ones should be given a line of their own as well as being shown in speech marks” (Cox, 2010). The name of the original author, researcher, etc. and the date of publication should be given in brackets at the end of each quote: (D Cox, 2010) or (Cox, 2010). The content of a quote will not be included within the mark of an essay, though the relevancy of the quote will. You can copy the meaning of someone else’s work without copying their words by rewriting their work as your own. Paraphrasing is a good way to demonstrate understanding and have the content marked but remember that the paragraph must include the author’s details. ‘In 2010, Miss D Cox stated that....’ or their name and date, i.e. (Cox, 2010). The reference list at the end of your activity must be in alphabetical order. This makes it easy to find a particular reference from the text. “In the UK many people were not aware of HIV until the mid-80s as it had received little coverage in the press and what it had received falsely branded it a gay disease (bbc.co.uk). Throughout the 80’s and early 90s, despite the evidence to the contrary – including the deaths and diagnoses of haemophiliacs and drug users with AIDS – the papers still branded it as the ‘gay plague’ and, in the Sun’s case, the ‘gay bug’. (avert.org 2009)” avert.org, (2009) History of HIV and AIDS in the UK 1981-1995. Accessed online 09.05.2009 at http://www.avert.org/uk-AIDS-history.htm
BBC.co.uk, Mystery disease kills homosexuals. Accessed online 09.05.2009 at http://news.bbc.co.uk/onthisday/hi/dates/stories/december/10/newsid_4020000/4020391.stm
Beharrell, P (1993) ‘AIDS and the British Press’, in J. Eldridge (ed.) Getting the Message: News Truth an....”
Examples of the main types of references
Websites (the website address should be underlined). Author or Source, Year. Title. Available at: web site address/URL and [Accessed date]. National Society for Epilepsy. 2008. Epilepsy - did you know ...? [Online] (Updated 16 Jan 2005). Available at: http://www.epilepsysociety.org.uk/AboutEpilepsy/Whatisepilepsy/Epilepsy-didyouknow [Accessed 10 April 2010].
Books: Author, Initials/first name. Year. Title of book. Edition (if stated). Place: Publisher. Appleton, R. and Marson, T. 2009. Epilepsy (The Facts). 3rd ed. Oxford: Epilepsy Action in assoc. with Oxford University Press.
Journals: Author, Initials. Year. Title of article. Full Title of Journal, Volume number (Issue/Part number), Page numbers.
Perry, C., 2001. What health care assistants know about clean hands. Nursing Times, 97(22), pp.63-64.
