You may select any organisation upon which to base your answers including the case study, but you are strongly recommended to select an organisation that you have  worked for  or  one  you  feel  you  can  research  easily

Assignment Brief

As part of the formal assessment for the programme you are required to submit a Managing Change in Organisations assignment. Please refer to your Student Handbook for full details of the programme assessment scheme and general information on preparing and submitting assignments.

Learning Outcomes:

After completing the module, you should be able to:

1. Evaluate and define the nature of the change process.  
2. Evaluate, synthesise and apply a range of appropriate conceptual tools applicable to the management of change situations.
3. Demonstrate an awareness of the process of change in organisations.  
4. Analyse the links between knowledge management, knowledge tracking and knowledge migration in organisational/change management.
5. Apply conceptual tools to professional practice. 

Assignment Task

Answer all the following questions.
Please note the following instructions:

You may select any organisation upon which to base your answers including the case study, but you are strongly recommended to select an organisation that you have  worked for  or  one  you  feel  you  can  research  easily  using  the Internet  and academic  search  engines.  The latter  approach  is  acceptable  where  you  do  not work  for  an  organisation.  It  is  also  acceptable  to  base  your  answer  on  a  case study. Your  assignment  must  be  a  single  document  in  word  or  PDF  format.  Turnitin cannot accept multiple files or linked files

Question 1

Using examples from organisations that you have either worked for or researched including the case study define and contrast the nature of the change process that they faced and using relevant models from the course materials and/or your own wider reading, demonstrate the key drivers for change in each case.

You must draw upon relevant theory, concepts and models and appropriate organisational examples.
In order to complete this task, you will need to consider as a first step the factors outlined in the course materials, referring as a start to the lessons on the Challenge of Change and Changing the Status Quo and relevant academic sources to your answer. 

Question 2

Focusing on one of the examples you described in Question 1 identify the key stakeholders. How might senior management have identified the main areas of support or resistance to any planned change? Discuss how resistance to change should have been ideally managed.
You must draw upon relevant theory, concepts and models and appropriate organisational examples.

In order to complete this task, you will need to consider as a first step the factors outlined in  the  course  materials,  referring  as  a  start  to the  lessons  on  Diagnosing  and  Planning Change and Making Change Stick add relevant academic sources to your answer.

Question 3

Using an example of change from either your own experience or from your own research, evaluate how effectively you feel the change process was managed in terms of the issues that surrounded knowledge management, knowledge tracking and knowledge migration. Justify your conclusions in terms of both the implementation process and the outcomes achieved.

You must draw upon relevant theory, concepts and models and appropriate organisational examples.
In order to complete this task, you will need to consider as a first step the factors outlined in the course materials, referring as a start to the lessons on Management Approaches to Change, Making Change Stick and Leading the Change and add relevant academic sources to your answer